How does mediation work?

Mediators facilitate negotiation. They do not take sides or tell the parties what to do. The parties remain in control.

Mediation also works because:-

  • It gets all the relevant people in the same place at the same time enabling them to focus on delivering a solution that works.

  • Parties know that they can talk in confidence to the mediator about what they hope to achieve and how a dispute can be resolved knowing that the mediator will not pass that information to the other side unless specifically authorised to do so.

  • The mediator can help generate new potential solutions that deal with the concerns of both parties in a way that might not be otherwise considered at all.

  • It facilitates the exchange of information and gives the parties a chance to ‘have their say’ in a way not often available to them at court.

  • It gives the parties a chance to get things off their chest in a confidential environment.

Why choose mediation?

1. Success rate of 85% cases achieve full or part resolution
2. You remain in control of the outcome 
3. You can help to recommend the best agreement for both parties
4. Highly skilled, experience and accredited mediators
5. All parties reserve the right to go to court if an agreement cannot be reach

6. Your case will remain confidential as mediation is entirely confidential

7. Professional relationships can be repaired through mediation

Do I have to agree to take part in mediation?

No. Mediation is entirely voluntary and needs the agreement of all parties. If you agree to take part you are also free to leave or withdraw at any time. This allows you and the other party to drive the process yourselves and come to your own agreement. It is hoped that this will make you all feel more committed to what you agree.

What is my role in mediation?

Mediation is only as successful as you make it.

Your responsibilities are to:

 Decide what the issues are for you in the dispute

 Come to the meeting with an open mind

 Listen respectfully to the other party's point of view

 Look for solutions

 Work with the other party to determine which solution is best for all parties.