Complaints Procedure

My aim is for your 100% satisfaction in my services, however should you have cause to complain, I will do my utmost to deal with the matter promptly and professionally. In the first instance, please CONTACT me to discuss and hopefully resolve the issue(s). Please allow up to three business days for a response.


Should you still feel dissatisfied, you can log an official complaint with my professional body who have a well-established complaints procedure.


Please be assured that any complaint you may have with my services will remain strictly confidential and that this in no way will affect any future business with Mediation England.

Contact us now


Based in Bolton, North West England

Will cover England with notice or the use of online mediation conference software. 


Thank you, we will be in touch.